1. How do I place an order? Since our website has no online order function, so orders are made via emails. :) 1. Please let me know what products you need, and the quantity for each product. (Here is our complete price list for raw powders http://www.genuineraws.com/price-list/) 2. We will offer you a best price with shipping cost immediately. 3. If you think the price is workable for you, then you could choose a payment method to make the payment. (we could accept west union, money gram, bank transfer and Bitcoin) 4. Your parcel will be packaged and sent our within 12 hours after we confirm your payment. 5. Tracking number and packing picture will be provided within 2 days after parcel sent out. 6. You will get you parcel within about 4 days after we provide you the tracking number.
2. How do you ship? We have a professional team to customize packages and exprienced forwarder to arrange stealth shipping. No related pharmaceutial names are used in our shipments. Packaging types and are changed constantly to achieve max delivery success. Parcel can be packed if you have own ideal way.
3. How do you guarantee quality? We have own HPLC lab and QC worker team. Only 98%min raw pharmaceutical mateirals are used in the production, not like cheaper sources use waste chemical materials to reproduce steroids. Hundreds of tests that are used to determine purity, potence and quality of the materials and end products all of which utilize state of the art equipment which ensures complete accuracy.
4. Is there a minimum order amount limit? The moq for powder is 10g. The moq for semi oil is 100ml.
5. What is your payment methods? Western Union, Money Gram, Bank Transfer and Bitcoin
6. What type of mail do you use and delivery time? HKEMS, DHL, FEDEX, UPS. Estimated delivery time is 4-7 working days once payment has been made.
7. Do you ship to PO boxes parcel lockers? YES, we could ship to PO boxes parcel lockers!
8. Do you provide a tracking number? Yes, tracking number and packing picture will be provided once parcel is sent out.
9. Is there a discount on bulk orders? Of course. Big discount once your order arrives at a certain amount.We offer different kinds of seasonal sales and promotions.
10. Do you reship if parcel is seized? Yes, we do if package is in customs longer than 15days or a seizure letter is received.Contact us for detailed reshipping policy.
11. Is a signature required on arrival? If you use PO BOX or parcel lockers address, then you can avoide to sign for the parcels. If you use home address, company addresses, then the signature is required because we are shipping via registered mail. But you don’t need to worry on this point, when you are signing a package this means it passed the customs,so we assure you it is safe.