FAQ

1. How do i place an order?
1. Tell us your order detials (produts you need and the quantity), best price with shipping cost will be offered immediately.
2. If you think our price is workable for you, then you could choose a payment method to make the payment, we could accept west union, bank transfer and Bitcoin.
3. Your parcel will be packaged in 12 hours after your payment, tracking number will be provided in 24 hours after parcel sent out. You will get your parcel in about 6~15 days after your payment.
2. Do you have minimum order quanity and amount?
Our minimum order quantity for powders is 10g, for semi finished oils is 100ml.
3. What kind of payment methods do you accept?
We could accept west union, bank transfer and Bitcoin. For clients who used to pay via PayPal , we are so sorry for the inconvenience. For some security reasons in China mainland, it is still not available here.
4. Do you have reship policy if my parcel get seized?
Yes dear, if your parcel stayed customs over than 12 days or an seizure letter from customs received, we will resend you a new parcel totally for free.
5. How long will it take to get my parcel?
You will get your parcel in about 6~15 days after your payment.
6. Do you ship to PO boxes parcel lockers?
YES, we could ship to PO boxes parcel lockers!
7. What is your packing method?
We have a professional team to customize packages and exprienced forwarder to arrange stealth shipping. No relatedpharmaceutial names are used in our shipments. Packaging types and are changed constantly to achieve max delivery success. Parcel can be packed if you have own ideal way.
8. Is signature required when parcel arrived ?
Some shipping methods will need signature. But if you do not want to sign for the parcel, then we could ship your parcel by no signature required shiping method.